Page 76 - 香港房屋協會 Hong Kong Housing Society Annual Report 2020/2021

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HONG KONG HOUSING SOCIETY ANNUAL REPORT 2020/21
An Elderly Game Day and Art Performance were held to enhance the mental and physical wellbeing of our residents, while green activities such as the Eco-Friendly Fan Lucky Pinwheel Design Competition and recycling programmes have also been organised to raise environmental awareness among the community. A Dream Comes True Crystal Ball Design Competition 2020 was hosted to inspire new hopes for the community in embracing the new year.
To extend a helping hand to the underprivileged and the needy in the neighbourhood, the HSC partnered with Food Angel to bring two self-serve vending machines stocked with free and nutritious frozen food into service at Kwun Tong Garden Estate.
NEW FRONTIERS IN PROPERTY MANAGEMENT
New CES Team
With a goal of providing all-round support services for residents in our rental estates, a new CES (Caring, Engaging and Smart) Team has been set up by leveraging the existing manpower of the Ageing-in-Place Scheme, Housing Society Community and Service Coordinators.
Upholding the three pillars of ‘caring’, ‘engaging’ and ‘smart’, the 80-plus strong multi-disciplinary team formed by registered social workers, occupational therapists and customer services representatives, has been collaborating with more than 360 partners in taking care of the holistic wellbeing of residents and engaging them at the individual, neighbourhood and community level through case management, therapeutic group activities, mass programmes and mutual support network building.
Being ‘smart’, the team is set to adopt innovative and digital technologies, especially in the promotion of awareness about dementia and health management, as well as intergenerational living. The ultimate goal of all these is to build a cohesive and inclusive community through forging social capital in various estates.
房協舉辦長者同樂日及「藝術表演」，以提 升住戶的身心健康，同時舉辦「環保之友幸 運風車設計比賽」(Eco-Friendly Fan Lucky Pinwheel Design Competition) 和 回 收 計 劃，以加強社區各界的環保意識。房協亦舉 辦「願望成真水晶球設計比賽2020」，為社區 迎接新一年孕育新希望。
為向基層人士和社區有需要人士伸出援手， 「房協之友」與惜食堂合作，在觀塘花園大廈 引入兩部自助販賣機，免費提供有營養的急
凍食品。
物業管理新領域
全新「房協友里」團隊
為向出租屋邨的住戶提供全方位支援服務，
房協整合原有的「樂得耆所」居家安老計劃、 「房協之友」和服務協調主任的人手，設立全
新的「房協友里」團隊。
由八十多名資歷豐富的註冊社工、職業治療 師和客戶服務代表組成的跨專業團隊秉持「關 懷 」、「 參 與 」及「 智 能 應 用 」三 大 宗 旨 ， 與 逾 三百六十名合作夥伴透過個案處理、治療小 組活動、大型計劃和建立互助網絡全面合作 照顧住戶的健康，並從個人、鄰里和社區層 面為他們提供支援。
團隊以「智能應用」作為宗旨之一，採取創新 的數碼技術(尤其是用於推廣對認知障礙症和 健康管理以及跨代共居的認識)，透過鞏固各 個出租屋邨的社會資本，最終建立具凝聚力 的和諧社區。