Page 93 - Hong Kong Housing Society 香港房屋協會 - Annual Report 2018 年報
P. 93

Connecting with Our Stakeholders 聯繫持份者












                                           th
                 The TVB Jade programme Housing Society 70  Anniversary presents: Public Housing

                 Outing offers a taste of the convivial atmosphere within our estates.
                 ೌ㝬ཥൖၰၯ̨ືͦ࠰ಥג܊՘ึ   մϋяᘠm܊㡼༷ᆀྠ‘੭ʮ଺୚բ܊㡼ɛઋբf
                                                                          A series of publications are produced to keep stakeholders
                                                                          and business partners well informed of our business updates.
                                                                          ̈وɓӻΐ̊يdᜫʮ଺ʿุਕྫМə༆ג՘ٙ௰อุ
                                                                          ਕආ࢝
                                                                          ਕආ࢝f





















               The Housing Society’s corporate website (www.hkhs.com) underwent a   ג՘Άุၣ१(www.hkhs.com) ׵ɚཧɓɞ
               major revamp in the review period, completed in March 2018. In   ϋɧ˜ҁϓࠧอfৰ˸อࠦͦͪɛ̮dၣ
               addition to a new look and feel, the overhaul included enhancing the   १ٙ̌ঐ͵Όࠦ౤ʺfၣ१ίҷوܝdʫ
               website’s functionality through use of new technology features. The   ࢙һމᔮబʿՈૢଣd˙کʮ଺ᓭᚎʿฤ
               updated website provides enriched and re-organised contents for   రdԨϞп̋੶ҢࡁၾʔΝܵ΅٫ٙ๖ஷd
               easier navigation and searching by the public, and better supports   ຅ʕܼ֢̍͏eุਕྫМeద᜗ʿʮ଺ɛ
               communication with our various stakeholder groups, including our   ɻf
               residents, business partners, media and the general public.

               Our new “Housing Society Community” Facebook page was also   ҢࡁอணٙFacebookਖ਼ࠫ˜ג՘ɛ・ઋ・բ™
               launched in April 2017, with a goal of sharing our corporate social   ׵ɚཧɓɖϋ̬˜પ̈dίၣɪΣɽ଺ʱ
               responsibility initiatives and business updates with followers. As of  ԮҢࡁٙΆุٟึப΂dԨ౤Զ௰อุਕ
               31 March 2018, the page had recorded 2,447 followers and made  ༟ৃf࿚Їɚཧɓɞϋɧ˜ɧɤɓ˚dਖ਼
               153 posts, garnering a total of 359,459 views and 4,124 positive   ࠫ৛ᔳ٫ɛᅰ༺2,447 ɛd֭ɿᅰͦ༺153
               reactions.                                                  ࡈdԨ፽੻359,459ϣٙᐼᓭᚎϣᅰd˸ʿ
                                                                           4,124 ࡈ͍ࠦΫᚤf

               In 2017/18, we received a total of 1,599 enquires through our hotline   ׵ɚཧɓɖŊɓɞϋܓdҢࡁᐼ΍ટᐏ1,599
               and 3,819 enquiries by email, as compared with 2,373 and 3,339   ࡈཥ༑ʿ3,819 ࡈཥඉݟ༔d ˢ༰ɚཧ
               respectively in 2016/17. These enquirers were primarily Housing Society   ɓʬŊɓɖϋٙᅰοʱйމ 2,373 ࡈʿ 3,339
               residents, tertiary students and academics, community groups,   ࡈfݟ༔ɛɻɽεމג՘֢͏eɽਖ਼ኪ͛
               Legislative and District Councillors and prospective buyers of Subsidised   ʿኪ٫eٟਜྠ᜗eͭجึʿਜᙄࡰᙄࡰ
               Sale Flats Projects. The nature of the requests included seeking   ˸ʿ༟п̈ਯג܊ධͦٙ๟൯࢕fݟ༔ʫ
               assistance, requesting for information or expressing opinions related to   ࢙ܼ̍Ӌпe॰՟༟ࣘdאఱג՘ٙࠇྌ
               our schemes and services.                                   ʿ؂ਕڌ༺จԈf




                                                                                          香港房屋協會2017/18年度年報    91
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