Page 55 - Hong Kong Housing Society Annual Report 2023/24

BUSINESS OVERVIEW 業務概覽
SERVINg OUR RESIdENtS WIth ExcEllENcE 盡心服務居民

The second phase, starting from 1 April 2024, expands 第二階段的措施於二零二四年四月一日生
the coverage of WTP tenants and requires more frequent 效，擴大「富戶政策」以涵蓋更多租戶，並要
declarations from WTP tenants on domestic property ownership 求受「富戶政策」規管的租戶更頻密申報是
and continuous residence. Tenants must also report to the 否擁有香港物業及持續居於單位。此外，租
Housing Society in one month after purchasing a property, and 戶在購入物業後，必須於一個月內向房協申
ultimately surrender the rental flats for allocation to other 報，並遷出其出租單位，以分配給其他有需
people in need. Our long-term goal is to explore the extension of 要人士。長遠而言，房協會研究將「富戶政
WTP to all tenants of rental estates. 策」擴展至出租屋邨的所有租戶。

At the same time, a multi-pronged approach was adopted 與此同時，房協多管齊下監察租戶的居住情
to monitor tenant occupancy, including but not limited to 況，包括但不限於在非辦公時間進行家訪，
conducting home visits outside office hours, planning to 並計劃將家訪管理系統數碼化，提高監察效
digitalise the home visit management system for efficient 率，以及向租戶推出更多宣傳及教育計劃。
monitoring, as well as intensifying publicity and education 房協亦新增舉報途徑，於網頁增設全新的電
programmes for tenants. A new e-form was added on the 子表格，方便舉報懷疑濫用出租單位。房協
corporate website as a new reporting channel to facilitate 就收回公屋單位設有上訴機制，容許租戶在
reporting of suspected abuse among our rental flats. The 接獲「遷出通知書」後可向上訴委員會提出上
established appeal mechanism has been working in parallel 訴。
for flat recovery cases, allowing tenants who have received the
“Notice-to-Quit” to lodge an appeal to the Appeal Panel.

During the year,
年內宣布推出
10 measures

項措施

announced to combat
tenancy abuse
加強打擊濫用公屋

52 Hong Kong Housing Society Annual Report 2023/24 香港房屋協會 2023/24 年度年報 53