Page 57 - Hong Kong Housing Society Annual Report 2023/24

BUSINESS OVERVIEW 業務概覽
SERVINg OUR RESIdENtS WIth ExcEllENcE 盡心服務居民

Noteworthy efforts were spent on enhancing vertical accessibility 持續進行升降機優化工程，不但方便居民上
and functionality in ageing buildings through ongoing lift 落，更大大提升舊樓的功能。我們亦已完成
upgrades. Completed lift replacements included two at Jat Min 更換多部屋邨升降機，乙明邨及祈德尊新邨
Chuen, four at Kwun Tong Garden Estate, and two at Clague 各佔兩部，觀塘花園大廈則有四部。
Garden Estate.

As an initiative to enhance buildings’ conditions, the Voluntary 房協推行的「自願樓宇評審計劃」旨在改善樓
Building Assessment Scheme (VBAS) operated by the Housing 宇狀況，透過頒發證書及優質獎章，鼓勵業
Society promotes best practices in building management and 主安排檢查及維修，藉此推廣樓宇管理及維
maintenance among property owners, by incentivising them to 修工作的最佳做法。年內，「自願樓宇評審計
arrange inspections and repairs through certification and quality 劃」的評審員為五個屋邨共十三座大廈進行評
labels. During the year, VBAS assessors evaluated 13 blocks 估，檢查了一個屋邨的三座大廈，並為一個
across five estates, conducted inspections at three blocks in an 屋邨共二十七座大廈安排維修工程，主動確
estate, and arranged repair works for 27 blocks in an estate. 保優質的樓宇管理，締造更可持續的居住環
This proactive approach ensures quality building management, 境。
ultimately contributing to a more sustainable living environment.

Driving operational Excellence with Innovative 以創新科技推動卓越營運
technologies

Over the past years, the Housing Society has embarked 過去數年，房協採用多項先進科技致力邁向
on a digital transformation journey by leveraging cutting- 數碼轉型。我們加大力度將科技融入各個營
edge technologies. With our enhanced efforts in promoting 運環節中，成功簡化日常物業管理流程、提
technological integration across various operations, we have 升營運效率及居民的滿意度。
successfully streamlined daily property management, improved
operational efficiency and enhanced resident satisfaction.

54 Hong Kong Housing Society Annual Report 2023/24 香港房屋協會 2023/24 年度年報 55