Page 59 - Hong Kong Housing Society Annual Report 2023/24

BUSINESS OVERVIEW 業務概覽
SERVINg OUR RESIdENtS WIth ExcEllENcE 盡心服務居民

CHAMPIoNING tENANt WELL-bEING 促進租戶身心健康
Fostering Community bonds for social Enrichment 凝聚社區 優化社群生活

Established in 2021, the CES (Caring, Engaging and Smart) Team 「房協友里」團隊於二零二一年成立，在培
has been pivotal in fostering a supportive community culture. The 養互助社區文化發揮重大作用。團隊由社會
Team, a blend of social work, occupational therapy and service 工作、職業治療及服務協調方面的專業人士
coordination professionals, has been providing comprehensive 組成，就房屋、健康及社會服務提供全面支
support on housing, health and social services. Their approach, 援。透過個案處理、舉行小組及大型活動，
characterised by a mix of individual case management, group 協助租戶在熟悉的社區中享受充實的生活。
activities, and large-scale events, has created a conducive
environment for tenants to lead fulfilling lives in their familiar
settings.

In 2023/24, the CES Team has been instrumental in 於二零二三╱二四年度，「房協友里」團隊
strengthening the mutual support networks across 20 rental 不遺餘力增強二十個出租屋邨的互助支援
estates, with key effort in six major areas: “Health Management”, 網絡，以「健康自家管理」、「心靈健康」、
“Mental Wellness”, “Carers’ Support”, “Neighbourhood Mutual 「照顧者支援」、「鄰里互助支援」、「跨代共
Support”, “Intergenerational Harmony” and “Home Living 融」及「家居支援」六大範疇為工作要點。年
Support”. The Team’s extensive agenda of over 330 networking 內，團隊組織了超過三百三十場活動連繫租
activities throughout the year has laid a robust foundation for 戶，為推動居民持續發揮鄰里互助精神，建
continued mutual support among tenants. As a testament to 立紥實的基礎。超過一千二百名租戶已接受
the Team’s capacity-building initiatives, over 1,200 tenants 培訓成為核心義工，於社區不斷送上關懷及
have been trained as core volunteers to offer ongoing care 支援，充分體現「房協友里」團隊的工作成
and support within their community. In addition, the Team 果。此外，團隊針對預防跌倒、認知訓練及
has organised over 2,600 activities with a strong emphasis on 身心綜合健康的專業介入服務舉辦了超過
professional interventions for fall prevention, cognitive training, 二千六百場活動。團隊亦透過各項大型活
and overall physical and mental health. The CES Team has 動，例如樂齡友里科技嘉年華，以及在各屋
also spearheaded major initiatives such as Neighbourhood 邨推廣長者日及心靈健康月，大大提升社區
Gerontechnology Carnivals as well as estate-wide activities 參與及租戶對社區及健康護理方面的認知。
to promote Senior Citizens’ Day and Mental Wellness Month, 房協致力於出租屋邨培養社區歸屬感及共融
significantly boosting community engagement and tenants’ 精神，並透過「房協友里」團隊的各項活動，
awareness on social and health care. The Housing Society, 為公共屋邨生活構建新文化。
through the CES Team’s initiatives, is committed to nurturing
a sense of community and inclusivity within the rental estates,
cultivating a new culture of living in public housing estates.

56 Hong Kong Housing Society Annual Report 2023/24 香港房屋協會 2023/24 年度年報 57