Page 64 - Hong Kong Housing Society 香港房屋協會 - Annual Report 2018 年報
P. 64

BUSINESS OVERVIEW 業務概覽


























                                                                                          The Housing Society
                                                                                          Community Scholarship
                                                                                          programme encourages
                                                                                          young residents living
                                                                                          in our rental estates
                                                                                          to pursue academic
                                                                                          excellence.
                                                                                            ˜ג՘ʘʾᆤኪږ™ࠇྌ
                                                                                          ོᎸ̈ॡ܊㡼ٙኪ֢͛
                                                                                          ͏ن՟Ꮄମϓᐶf







            Not only have we offered additional care and services for our elderly   ג՘ʔසீཀ˜ᆀ੻ॾה™֢࢕τϼࠇྌމ
            residents through initiatives such as our AIP scheme, we have also   ڗ٫֢͏౤Զᕘ̮ᗫᚥձ؂ਕdΝࣛீཀ
            nurtured the educational development of youth in our communities   ׵ɚཧɓ̬ϋணͭٙ˜ג՘ʘʾᆤኪږ™ࠇ
            through our Housing Society Community Scholarship programme,   ྌd੃ԃ୸୸ኪɿfϤࠇྌɨd׵˜࠰ಥʕ
            established in 2014. A scholarship of either HK$5,000 or HK$10,000 is   ኪ˖ኯϽ༊™՟੻ԄλʿᎴମϓᐶٙג՘܊
            awarded to students living in our estates with good and excellent   㡼И˒ɿҔd̙ᐏ཯ʞɷಥʩאɓຬಥʩ
            results respectively in the Hong Kong Diploma of Secondary Education   ᆤኪږfЇ׵ɚཧɓɖŊɓɞϋܓdɓ΍Ϟ
            Examination. In 2017/18 we awarded a total of HK$75,000 in   ɤɚΤኪ͛ᐏ཯೯Υ΍ɖຬʞɷಥʩᆤኪ
            scholarships to 12 students.                                ږf


            Knowing that our tenants feel well cared-for is important to us. During   ᜫИ˒ชՑᗫᕿ௪Їd݊Ңࡁɓɽࠠ΂f
            the review year we conducted a customer satisfaction survey across 25   ΫᚥϋʫdҢࡁ׵ᒍɨɚɤʞࡈ̈ॡ܊㡼
            estates, including rental estates and managed properties, with the   ʿ˾၍يุආБਪ՜ሜݟd Չʕϵʱʘ
            overall finding that 85% of respondents were satisfied or very satisfied   ɞɤʞٙաஞ֢͏࿁ࡰʈڌତeڭτeၪ
            with various property management aspects such as staff performance,   ࡌڭቮʿᐑڭ΢ࡈيุ၍ଣᇍᖚdѩชՑ
            security, repair and maintenance, as well as environmental protection.   တจאڢ੬တจfɚཧɓɞŊɓɘϋܓdҢ
            In 2018/19 we will engage a university to conduct a large-scale survey   ࡁਗ਼ࠇྌ։໌ɓගɽኪίᒍɨהϞ̈ॡ܊
            across all of our estates.                                  㡼ආБɽۨਪ՜ሜݟf

            Commercial Property Management                              商業物業管理

            As a non-profit housing organisation, our priority is to serve our tenants   Ъމڢϳлג܊ዚ࿴dג՘ٙ࠯ࠅࠠ΂݊
            and their communities. The trade mix in our commercial rental spaces   ؂ਕИ˒ၾٟਜfҢࡁึܲ๫И˒ٙცӋd
            is chosen based on the needs of our tenants, rather than solely on   ˸Ӕ֛ਠุॡ༣ٙଡ଼ΥdϾڢఊॱϽᅇৌ
            financial gain.                                             ਕϗूf





        62  Hong Kong Housing Society Annual Report 2017/18
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